Why is dialog XYZ not handled by iMacros?
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Q: Why is the dialog "XYZ" not handled by iMacros? [XYZ can be any browser dialog, for example the print, download or save dialog]

A: This issue can have several causes: Here are some questions in order to diagnose this problem:

Dialog is not recognized during Recording

·During recording, an iMacros dialog should appear under the Web Browser dialog. If the iMacros dialog does not appear, please make sure that the option "Use IM Dialog Manager" is checked in the Browser tab of the Options dialog.  

·If this option is checked and the dialog is still not recognized, please play the "Demo-Javascript", Demo-Download" or "Demo-SaveAs" macro. Are the dialogs in these macros handled correctly? If not, try reinstalling the software or contact tech support.  

·Does the dialog appear before you start recording? This could happen, for example, with a login dialog. To work around this, start recording at a different page, and enter your real web site address. You can always edit the macro after recording and remove the first URL.  

·If the dialog is still not recognized: Is the dialog in our list of supported dialogs? If yes, try adding the commands manually to the macro and test if everything works correctly during replay.  

2. Dialog is recorded, but not managed during Replay

·If the dialog appears at the end of the macro, it can be that the macro stops shortly before the dialog appears and thus cannot "catch" it. To work around this, add a WAIT SECONDS=3 command after the command that triggers the dialog to make sure iMacros is still active when the dialog appears.  



Page URL http://www.iopus.com/imacros/help/faq_dialog_not_managed.htm